Sales Support

Bloom will help you to identify which sales strategies will best serve your community.

CRM

Customer relationship management (CRM) software such as Salesforce or InfusionSoft is key to the success of any community’s marketing program. If your community already has CRM software in place, Bloom offers tools and training to optimize your efforts. If not, we advise the community on which CRM software to deploy, and we offer consultation on setup and management. Wherever you are on the spectrum, we will guide you toward best practices in managing and analyzing interactions with incoming resident families throughout the sales cycle – all with the goal of improving relationships, retention and occupancy.

CRM Support may include consultation time as well as an easy-to-implement strategy that engages contacts and moves them down the sales funnel. This strategy may also involve team training.

You will receive the contracted amount of consultation and training time. You may also receive documentation of the sales strategy, depending upon its complexity. You will also receive the contracted amount of agency time to design and develop any related materials. Delivery of electronic final files is included.

Presentation Support

Once you get prospective resident families in for an initial look at the community, the presentation is critical. Bloom’s Presentation Support provides you with everything you need to educate and earn their trust.

Presentation Support includes the expert design and development of a branded PowerPoint or Keynote presentation and the creation of a presentation script to complement the visuals. It also includes the contracted amount of training time from Bloom speaking experts who will work with your presenters to make the delivery truly dynamic. This project may also include the design and development of event invitation, handouts, leave behinds, post-event surveys and other presentation materials.

You will receive the contracted amount of consultation and training time. You may also receive documentation of the presentation strategy, depending upon its complexity. You will also receive the contracted amount of agency time to design and develop any related materials. Delivery of electronic final files is included. Print and fulfillment is not included.